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TERMS OF DELIVERY

The costs of delivery are due to the weight of the order. The primary form of delivery is postal parcel. For domestic deliveries, please get to know the price list of Post Office. For deliveries to abroad must be separately agreed between the customer and Tarina-Asu.
 

Cash on Delivery orders

Cash on delivery purchase orders must be settled separately with Tarina-Asu Oy, tarinaasu@gmail.com or by phone +358405601337.

 

Minimum order

The smallest order for deliveries is 10 euros. The net shop logistics does not accept smaller orders.

 

Approval of Guardian

If the customer is less than 18 years an approval of the guardian must be presented.

 

Address of Delivery

Deliveries are addressed also to a temporary address of the customer. We deliver orders to Finland and countries of European Union.

 

Time of Delivery

Not more than 14 days of order unless mentioned separately upon order.

 

Right of Return and Safety of Purchase

The customer has the full right for free return or change of the product within 14 days of order. The product returned must be unused. The filled return form must be included in the parcel of return. Tarina-Asu does not cover the costs of the return.

 

Orders from Abroad

Deliveries are addressed also to a temporary address of the customer. We deliver orders to Finland and countries of European Union.

 

Contact Information of the Supplier

Tarina-Asu Oy
Oksasenkatu 8
FIN-53500 Lappeenranta
Finland
e-mail: tarinaasu@gmail.com
Business code: 2628143-7

 

Telephone orders and customer service

Working days between 10 am. and 2 pm.
telephone +358 40 560 1337
e-mail tarinaasu@gmail.com

 

Reclaim of False Product

Tarina-Asu carries the responsibility of an incorrectly manufactured product also after 14 days after delivery. Yet, the delivery must be inspected without delay after receiving. Having noticed a flaw on the product please, inform our customer service to get the false corrected soonest.